Terms of service

Overview

Welcome to Mineforth. The terms “we,” “us,” and “our” refer to Mineforth. Mineforth operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a curated shopping experience (collectively, the “Services”). Mineforth is powered by Shopify, which enables us to provide the Services.

These terms and conditions, together with any policies referenced herein (collectively, these “Terms of Service” or “Terms”), describe your rights and responsibilities when you access or use the Services.

Please read these Terms carefully. They contain important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you should not access or use the Services.

Section 1 — Access and Account

By agreeing to these Terms, you represent that you are at least the age of majority in your state or jurisdiction of residence. If you permit a minor dependent to use the Services on a device you own or manage, you are responsible for that use to the extent permitted by applicable law.

To use certain features of the Services, including placing an order, you may be asked to provide information such as your email address and billing, payment, and shipping information. You represent and warrant that the information you provide is accurate, current, and complete and that you have the right to provide it.

You are responsible for maintaining the confidentiality and security of your account credentials and for activity conducted through your account. You may not transfer, sell, assign, or license your account to another person.

Section 2 — Our Products

We make reasonable efforts to present our products accurately. However, colors and product appearance may vary slightly depending on your device, screen settings, lighting, and display configuration.

Product details, materials, stone types, measurements, sizes, and other specifications are described on the applicable product page. Please review that information carefully before purchasing.

Product descriptions, availability, and assortments may change without notice. We reserve the right to discontinue a product or limit quantities offered to any person, geographic region, or jurisdiction, subject to applicable law.

Section 3 — Orders

When you place an order, you are making an offer to purchase. Mineforth may accept or decline an order as permitted by applicable law. An order is not accepted until we send an order confirmation or otherwise confirm acceptance. We must receive and process payment before an order is accepted.

Please review your order carefully before submitting it. We may be unable to accommodate a cancellation request after an order has entered processing or fulfillment. Cancellation requests are handled in accordance with our Order Cancellation Policy.

If we decline, change, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided with the order. If payment has already been collected for an order or item we cancel, we will issue an appropriate refund to the original payment method.

Returns, exchanges, and refunds are governed by our Return and Refund Policy.

You represent that purchases are for personal or household use and not for unauthorized commercial resale or export.

Section 4 — Prices and Billing

Prices, discounts, and promotions may change without notice. The price charged will be the price displayed when the order is placed, subject to the correction of clear errors as permitted by applicable law, and will appear in your order confirmation.

Product prices are displayed and charged in U.S. Dollars (USD). Free standard shipping is available for orders delivered within the United States, as described in our Shipping Policy. Applicable sales tax and any other mandatory charges will be clearly disclosed before you complete your purchase.

Promotions may be subject to separate terms. If promotional terms conflict with these Terms, the promotional terms will govern for that promotion.

You agree to provide accurate and complete purchase, payment, and account information and to update that information as necessary so we can process transactions and contact you about your order.

You represent and warrant that:

• The payment information you provide is accurate and complete.
• You are authorized to use the selected payment method.
• Charges incurred by you will be honored by the payment provider.
• You will pay the displayed product prices and all applicable charges disclosed before purchase.

Section 5 — Shipping and Delivery

Shipping destinations, costs, handling times, estimated transit times, and related conditions are described in our Shipping Policy. Delivery dates are estimates unless expressly stated otherwise.

We are not responsible for carrier delays or events outside our reasonable control. However, if we cannot ship within the timeframe stated at the time of purchase—or within 30 days when no shipping timeframe was provided—we will notify you of the delay and provide a revised shipping date where available.

You will be given the opportunity to consent to the delay or cancel the unshipped order for a full and prompt refund, as required by applicable law. If required consent cannot be obtained, we will cancel the affected order and issue a prompt refund.

Section 6 — Intellectual Property

The Services—including trademarks, brand elements, text, displays, images, graphics, product reviews, video, audio, and their design, selection, and arrangement—are owned by Mineforth, its affiliates, or its licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services only for lawful, personal, and non-commercial purposes. Unless expressly authorized by us, you must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit material from the Services.

Except as expressly stated, these Terms do not grant you any license or other right under any patent, trademark, copyright, or other intellectual property right belonging to Mineforth, Shopify, or any third party. All rights not expressly granted are reserved.

Mineforth’s names, logos, product and service names, designs, and slogans are trademarks of Mineforth or its affiliates or licensors and may not be used without prior written permission.

Shopify’s names, logos, product and service names, designs, and slogans are trademarks of Shopify. Other names, logos, and brand elements appearing through the Services belong to their respective owners.

Section 7 — Optional Tools

We may provide access to tools made available by third parties that we do not monitor or control.

Access to such tools is provided “as is” and “as available,” without warranties, representations, conditions, or endorsements of any kind, to the fullest extent permitted by law. We are not liable for claims arising from your use of optional third-party tools, except where liability cannot lawfully be excluded.

Your use of optional third-party tools is at your discretion and subject to the applicable third party’s terms and policies.

We may introduce new features, tools, or resources through the Services. Those features, tools, and resources will form part of the Services and be subject to these Terms.

Section 8 — Third-Party Links

The Services may contain materials, links, or embedded functionality provided by third parties. We are not responsible for evaluating or guaranteeing the accuracy, availability, or content of third-party materials or websites.

If you access a third-party website or service, your use is subject to that third party’s terms and policies.

To the fullest extent permitted by law, Mineforth is not responsible for harm arising from third-party websites or from products, services, resources, or content obtained through them. Questions or claims concerning third-party products or services should be directed to the applicable third party.

Section 9 — Relationship With Shopify

Mineforth is powered by Shopify, which provides technology that enables the Services. All purchases from our store are made directly from Mineforth.

Shopify is not the seller of Mineforth products and is not responsible for order fulfillment, customer service, returns, refunds, product claims, or other aspects of transactions between you and Mineforth.

Nothing in this section limits rights or remedies that cannot be waived under applicable law.

Section 10 — Privacy

Personal information collected through the Services is handled in accordance with our Privacy Policy. Certain information may also be processed by Shopify in accordance with Shopify’s Privacy Policy.

Because the Services are hosted by Shopify, Shopify processes certain information relating to your access to and use of the Services.

Information submitted through the Services may be transmitted to Shopify and other service providers, including providers located outside your state or country of residence, as necessary to operate and improve the Services.

Please review our Privacy Policy for more information about how Mineforth and its service providers collect, use, disclose, retain, and protect personal information.

Section 11 — Feedback

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant Mineforth a non-exclusive, perpetual, worldwide, transferable, sublicensable, and royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback in any medium for lawful business purposes, subject to applicable law and our Privacy Policy.

You represent and warrant that:

• You own or have the necessary rights to submit the Feedback.
• You have disclosed any compensation or incentive connected with the Feedback.
• The Feedback complies with these Terms.

We are not required to keep Feedback confidential, pay compensation for it, or respond to it unless required by law or separately agreed in writing.

We may monitor, edit, or remove Feedback that we reasonably determine is unlawful, offensive, threatening, defamatory, obscene, misleading, infringing, or otherwise violates these Terms.

Feedback must not violate any third party’s intellectual property, privacy, publicity, or other rights; contain unlawful, abusive, or obscene material; contain malicious software; or misrepresent its source. You are responsible for the Feedback you submit and its accuracy.

Section 12 — Errors, Inaccuracies, and Omissions

Information made available through the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

Subject to applicable law, we may correct errors, update information, or cancel an affected order. If we cancel an order after collecting payment, we will issue an appropriate refund to the original payment method.

Nothing in this section limits obligations concerning accurate advertising, pricing, fulfillment, or refunds under applicable law.

Section 13 — Prohibited Uses

You may use the Services only for lawful purposes. You must not use the Services, directly or indirectly, to:

• Engage in unlawful, fraudulent, or malicious activity.
• Violate applicable international, federal, state, or local laws or regulations.
• Infringe Mineforth’s rights or the rights of another person.
• Harass, abuse, threaten, defame, intimidate, or harm another person.
• Transmit false, deceptive, or misleading information.
• Transmit unsolicited advertising, junk mail, chain letters, spam, or similar solicitations.
• Impersonate another person or entity.
• Upload or transmit malicious code.
• Reproduce, copy, extract, sell, resell, or commercially exploit any unauthorized portion of the Services.
• Collect or track another person’s personal information without lawful authorization.
• Phish, pharm, pretext, scrape, or use automated data-extraction tools without authorization.
• Bypass security, authorization, access-control, rate-limit, or robot-exclusion measures.
• Interfere with another person’s use or enjoyment of the Services.

We may suspend or terminate access when we reasonably determine that these Terms have been violated, subject to applicable law.

Section 14 — Automated Agents

For purposes of this section, an “Agent” means software or a service that takes autonomous or semi-autonomous action on behalf of, or at the direction of, a person or entity.

An Agent may not access or interact with the Services in violation of these Terms or after we have expressly requested that the Agent stop. We may use reasonable technical measures to control automated access.

Agents must not conceal their automated nature, circumvent CAPTCHAs or other access controls, provide false information about whether an interaction is automated, or evade measures intended to block or limit automated access.

Where technically supported and reasonably requested, an Agent must identify itself accurately in its user-agent string.

Section 15 — Termination

We may suspend or terminate your access to the Services if you violate these Terms, create risk or possible legal exposure, or misuse the Services. We may also discontinue all or part of the Services, subject to applicable law.

You remain responsible for amounts properly incurred before termination.

Provisions that by their nature should survive termination will continue to apply, including provisions concerning intellectual property, Feedback, disclaimers, limitations of liability, indemnification, severability, governing law, and privacy.

Section 16 — Disclaimer of Warranties

Information provided through the Services is offered for general informational purposes. We do not guarantee that such information will always be complete, accurate, current, or suitable for every purpose.

To the fullest extent permitted by applicable law, and except as expressly stated by Mineforth, the Services and products offered through the Services are provided “as is” and “as available,” without representations, warranties, or conditions of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

We do not warrant that the Services will always be uninterrupted, timely, secure, or error-free.

Some states or jurisdictions do not allow the exclusion of certain implied warranties, so some of the above exclusions may not apply to you. You may have additional rights under applicable law.

Section 17 — Limitation of Liability

To the fullest extent permitted by applicable law, Mineforth and its affiliates, partners, directors, officers, employees, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost savings, loss of data, or replacement costs, arising from or relating to the Services or products purchased through the Services, regardless of the theory of liability and even if advised of the possibility of such damages.

Some states or jurisdictions do not allow the exclusion or limitation of certain damages. In those states or jurisdictions, the above limitations apply only to the maximum extent permitted by law.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

Section 18 — Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Mineforth, Shopify, and their respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims, losses, damages, liabilities, and reasonable legal fees arising from:

• Your material breach of these Terms.
• Your violation of applicable law or another person’s rights.
• Your unlawful or unauthorized use of the Services.

We will provide reasonable notice of an indemnifiable claim. Failure to provide prompt notice will relieve you of your obligations only to the extent you are materially prejudiced.

We may control the defense and settlement of the claim, but we will not agree to a settlement that imposes a non-monetary obligation on you without your reasonable consent. You agree to provide reasonable cooperation in the defense.

Section 19 — Severability

If any provision of these Terms is held to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the unenforceable portion will be treated as severed.

The remaining provisions will remain in effect.

Section 20 — Waiver; Entire Agreement

Our failure to enforce a right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with the policies and operating rules posted through the Services, constitute the entire agreement between you and Mineforth concerning the Services and supersede prior or contemporaneous communications and agreements concerning the same subject matter.

Any ambiguity in these Terms will not automatically be interpreted against either party.

Section 21 — Assignment

You may not delegate, transfer, or assign these Terms or your rights or obligations under them without our prior written consent. Any unauthorized attempt to do so is void.

We may assign or transfer these Terms and our rights and obligations in connection with a merger, acquisition, financing, corporate reorganization, sale of assets, or transfer of the Services, subject to applicable law.

Section 22 — Governing Law and Consumer Rights

These Terms and any related agreements will be governed by and interpreted in accordance with applicable law.

Nothing in these Terms limits any rights or remedies that cannot be waived, including applicable rights available to consumers under U.S. federal, state, or local consumer protection laws.

Section 23 — Headings

Headings are included for convenience only and do not limit or otherwise affect these Terms.

Section 24 — Changes to These Terms

You may review the current version of these Terms at any time on this page.

We may update these Terms by posting a revised version on the website. When required by applicable law, we will provide notice of material changes and identify their effective date.

Changes will apply prospectively from the stated effective date. Your continued use of the Services after the effective date constitutes acceptance of the revised Terms, to the extent permitted by law.

Section 25 — Contact Information

Questions about these Terms should be sent to support@mineforth.com.

Business Name: Mineforth

Support Email: support@mineforth.com

Support Phone: +47 216 10 669

Business Address: Att 18 Nordassloyfa 25 C, Oslo, 1251, Norway

Business Hours: 9:00 AM–5:00 PM, Monday–Friday (U.S. Eastern Time — EST/EDT)

Live Assistance: Click the interactive Chat icon in the bottom-right corner of our store to speak directly with an operations representative.